FACTORS INDICATING THE NEED FOR CHANGE
Let’s begin this discussion by looking at how a major retailer grappled with the need to change. In fact, Simmons Stores is just one example of an organization that realized it had to change. As you will see, the need for change became evident when a variety of factors indicated the way Simmons had been doing business was no longer effective.
Beginning in the 1990s, all major retailers experienced a dramatic change in the way consumers bought merchandise. ...
Managers must stay alert to indicators that change is necessary, whether on their teams or across the entire organization. When they’re tuned in to the right change signals, they can effect change in planned and purposeful ways—before there’s a crisis. Use these examples and exercises to learn to identify the need for change.
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