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Coaching and Counseling


Learning Objectives

By the end of this chapter, you should be able to:

• Articulate coaching and counseling objectives and characteristics.

• Distinguish between spontaneous and planned coaching.

• Differentiate between directive and nondirective approaches to counseling.

• Implement managerial coaching and counseling responsibilities with res...


Cover of Performance Appraisals


In this excerpt, you will learn how to apply effective communication skills when coaching and counseling.