Coaching and Counseling
By the end of this chapter, you should be able to:
• Articulate coaching and counseling objectives and characteristics.
• Distinguish between spontaneous and planned coaching.
• Differentiate between directive and nondirective approaches to counseling.
• Implement managerial coaching and counseling responsibilities with res...
In this excerpt, you will learn how to apply effective communication skills when coaching and counseling.
Share this highlighthttp://www.safaribooksonline.com/a/performance-appraisals/80760/