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Chapter 11
Perfect Perks and Rewards

“Nine-tenths of wisdom is appreciation.”

—Dale Dauten

Our emphasis throughout this book has been on motivating with a positive attitude and clear communications, from sharing expectations, satisfaction, and recommendations to listening. Chapter 10 addressed tangible motivators and programs that show employees you care about their health, well-being, families, and futures. Chapter 11 goes to the next level. What more can you do to encourage and reward excellence? How can you spur, excite, and entice you...


From public recognition to laudatory words, you’ll find that individuals respond well to your acknowledgement of their efforts.