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Share Your Expectations

Conveying a Picture of Success

High achievement always takes place in the framework of high expectations.

—Charles F. Kettering

As clear as your expectations may be in your head or on paper, they can be hard to clearly convey to employees. Instead of using clear language to express expectations, managers say things like:

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In addition to working with team members to set goals—<i>what</i> they accomplish—you will also want to talk about expectations—<i>how</i> they accomplish it.

this excerpt, you will learn about key opportunities to conduct expectation-setting conversations with your employees.