Now that we know the role of the operations management function and the decisions that operations managers make, let's look at the relationship between operations and other business functions. As mentioned previously, most businesses are supported by three main functions: operations, marketing, and finance. Although these functions involve different activities, they must interact to achieve the goals of the organization. They must also follow the strategic direction developed at the top level of the organization. Figure 1-10 shows the flow of information from the top to each business function, as well as the flow between functions.
- OM ACROSS THE ORGANIZATION
- from Operations Management: An Integrated Approach, 5th Edition
- Publisher: John Wiley & Sons
- Released: October 2012
Read by June 13th
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