Imagine being able to actually ask your computer or your phone what time your favorite restaurant in New York stops serving dinner on Friday nights. Rather than typing in the (still) clumsy set of keywords into a search browser window, you could simply ask in plain, natural language—your own, whether it’s English, Mandarin, or Spanish. (While systems such as Siri for the iPhone are a good start to this process, it’s clear that Siri doesn’t fully understand all of n...
These are classes of interactions you need to perform based on your service and service content.
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