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  • Mohammad Ziaur Rahman thinks this is interesting:

By learning how you react emotionally to conflict and developing sensitivity to the emotional responses of your peers, you can increase your effectiveness at resolving conflict.

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Cover of Managing Conflict with Peers

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Emotional reaction to conflict - this should be done with empathy in mind. Developing sensitivity to peer's emotional response - Being sensitive to the emotional response, again with empathy - is this the best approach?