In all such communication there is a need to focus on the positive. There are always two ways of looking at everything: the classic glass half full or empty description. It is important that a message comes over in a way that increases optimism and prompts the action or support that circumstances make necessary. For example, something like a move to new premises may spark dread: the upheaval, the backlog of work, the worry about ‘my new location’ and uncertainties about conditions and facilities. The communication can counter this by focusing on the positive: an opportunity to reorganise, an improved image for the company or department, better conditions of work for people, how the plan will minimise...
By introducing the change in a positive manner, you make your team more likely to embrace it.
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