Understanding that change is both inevitable and essential, and how "playing offensively" can help combat the fear of the pain of change, you now need to consider the change process.
What are the basics of change management? Richard Newton is a British change management expert whose career combines delivering major change projects for clients around the world with writing award winning books on management. You might not have time to read all his book, The Step-by-Step Guide to Change, but this selection summarizes what change management means and what is involved in delivering change.
At the end of this selection, Richard offers four things "To Do Now." If you are about to go through a chang...
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