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  • Ben Lis thinks this is interesting:

After you send an initial request to talk, I recommend waiting at least a few days to respond. For business customers, I typically wait a week. At that point, I’ll resend the request with an additional message like “I’d still love to talk with you. If you’re available this week, let me know and I can coordinate a time.” About 20% of the time, the interviewee responds to this follow-up email and we successfully schedule and complete an interview. If you don’t hear back, I don’t recommend pursuing the person further. Don’t be annoying.


Cover of Lean Customer Development


chasing for an interview