WHAT MAKES A LEADER?
Adapted from The Harvard Business Review
Every businessperson knows a story about a highly intelligent, highly skilled executive who was promoted into a leadership position only to fail at the job. And they also know a story about someone with solid – but not extraordinary – intellectual abilities and technical skills who was promoted into a similar position and then soared. Such anecdotes support the widespread belief that identifying individuals with the “right stuff” to be leaders is more art than science. After all, the personal styles of superb leaders vary: Some leaders are subdued an...
Research has shown that successful leaders need more than business training and technical skills—they also must have high levels of “emotional intelligence.” People who are emotionally intelligent understand, manage, and appropriately express their feelings. They have strong interpersonal skills and use empathy and respect in their dealings with others. Fortunately, everyone can learn to strengthen their skills in this key leadership area.
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