“IMAGINE that every conversation you have is an opportunity to sit at the feet of a guru.”
THE ELEVENTH ABSOLUTE FOR LEADERS:
Businessman Charles O. Rossotti was celebrated during Bill Clinton's administration for creating sweeping change in an organization previously known mostly for its monolithic intransigence: the Internal Revenue Service, where he was commissioner. Rossotti told the business magazine Fast Company the secret of his success: at first, he didn...
One of the most important communication skills a leader can have is the ability to listen—especially to messages you don’t want to hear. Listening is a shared experience that connects you to another person and gives you both new perspectives.
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