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central component of a conceptual model.

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Cover of INTERACTION DESIGN: beyond human-computer interaction, 3rd Edition

Chapter 2: UNDERSTANDING AND CONCEPTUALIZING INTERACTION
from INTERACTION DESIGN: beyond human-computer interaction, 3rd Edition
by Jenny Preece, Helen Sharp, Yvonne Rogers
Publisher: John Wiley & Sons
Released: June 2011

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one component of a conceptual model

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http://learning.oreilly.com/a/interaction-design-beyond/3133/