A matrix solution works well in mid-sized and large companies. In this structure, a small central user experience design team, as well as user experience design practitioners, work on projects and report to the various lines of business. The user experience design staff members are integrated and accepted within the project team, and they become deeply aware of the user experience design issues and techniques that can be applied to that team’s initiatives. A matrix structure can be very effective as long as there is a small, central user experience design team to support user experience design practitioners on the project teams.
- Chapter 11. Organizational Structure
- from Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, Second Edition
- Publisher: Addison-Wesley Professional
- Released: December 2013
Matrix Structure – the best solution for large organizations.
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