O'Reilly logo
  • Tara Feld thinks this is interesting:

Create Annotation From Video Arduino for ParentsBetter Meetings RevisedDeveloping Your PeopleDevOps and Continuous DeploymentDistributed TeamsDraft TutorialsDriving InnovationGetting helpGetting started with our toolsImplementing ChangeInfluence and Effective CommunicationLearning Agility RevisedManaging Your Success Throughout the YearManaging You & Your Team’s Success Throughout the YearMaximizing Team PerformanceOrganizational and Political Savvy RevisedOrganizational NetworkingOur productsProcess Improvement RevisedRaspberry Pi for ParentsRemoved LessonsSales for OutsidersStrategic Thinking for ManagersThe Leader in YouTutorial TestWelcome Cancel Save Annotate

From

Cover of Great Leaders are Great Managers

Note

This video excerpt explains a five-step approach to coaching and how to vary it according to the specific needs of employees and the situation. Learn about coaching high, average and weak performers. This program features psychologist Peter Quarry, interviewing Dr Scott Wimer of Wimer Associates, USA. Key learning points include: contracting for a set of ground rules, observe the employee’s job performance, assess how the employee is performing, constructively challenge the employee by giving detailed feedback, handle resistance to improving performance.