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Barriers to communication

These include:

Differences in perception

Our way of viewing the world will depend on our backgrounds, and people of different ages, nationalities, religions, cultures, education, status, sex and personality will perceive things differently.


A range of people can talk to you differently – they could do so simply or they could use jargon or complex sentences.


Because of preconceived ideas we m...


Cover of Effective Customer Care


L02, Barriers to communications, breaking down barriers.