Differences in perception
Our way of viewing the world will depend on our backgrounds, and people of different ages, nationalities, religions, cultures, education, status, sex and personality will perceive things differently.
A range of people can talk to you differently – they could do so simply or they could use jargon or complex sentences.
Because of preconceived ideas we m...
- 4. Effective communication with customers and colleagues
- from Effective Customer Care
- Publisher: Kogan Page
- Released: June 2010
L02, Barriers to communications, breaking down barriers.
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