Six Sigma defect definition allows it to be used across an enterprise. When applying this definition within software or systems engineering, it is important to always identify defects in customer and/or business terms—not in engineering terms.
- Chapter 3: Six Sigma Overview
- from CMMI® and Six Sigma: Partners in Process Improvement
- Publisher: Addison-Wesley Professional
- Released: December 2007
Define Defects count
Share this highlighthttp://www.safaribooksonline.com/a/cmmi-and-six/55718/