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COMMUNICATING IN A DIVERSE WORK ENVIRONMENT

“I do not want my house to be walled in on all sides and my windows to be stuffed. I want the cultures of all the lands to be blown about my house as freely as possible. But I refuse to be blown off my feet by any.”

 

Mahatma Gandhi1

After completing this chapter, you should be able to:

From

Cover of Business Communication for Managers

Note

Unrecognized or misunderstood cultural differences can cloud communication and undermine performance on a team. Your ability to exchange ideas with team members from different backgrounds will make it easier for you to work together to solve problems and meet goals. Increase your awareness of potential communication barriers—and how to overcome them.