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COMMUNICATING IN A DIVERSE WORK ENVIRONMENT

“I do not want my house to be walled in on all sides and my windows to be stuffed. I want the cultures of all the lands to be blown about my house as freely as possible. But I refuse to be blown off my feet by any.”

 

Mahatma Gandhi1

After completing this chapter, you should be able to:

From

Cover of Business Communication for Managers

Note

Unrecognized or misunderstood cultural differences can cloud communication. Your ability to effectively exchange ideas with a diverse population will make it easier for you to work together to solve problems and successfully meet goals. Increase your awareness of potential communication barriers.