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The logistics, as reported by fellow pilots, were a nightmare. Airfreight at the time, Smith noticed, relied on passenger planes. What was needed was a whole new infrastructure that would take the logistical burden off passenger airlines and centralize it. He envisioned a nationwide clearinghouse and an integrated system of cars, trucks, and planes. His system required sophisticated information technology (IT) to allow unprecedented precision and a new way of tracking items as they moved around the world. For the service to function as intended, the tracking system would need handheld computers and machine-readable, sequentially numbered bar codes. It required obtaining new radio frequencies and designing new equipm...

From

Cover of Building the Future

Note

Fedex logistics as a Platform and ecosystem of interrations.