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One of the key principles of coaching is ‘solution focus’. In order to get somewhere it is essential to know where you are going, as Lewis Carroll identified in Alice in Wonderland:

Alice: Would you tell me, please, which way I ought to go from here?

Cat: That depends a good deal on where you want to get to.

Alice: I don’t much care where.


Cover of Best Practice in Performance Coaching


The individuals you are coaching need to have a clear understanding of what they want to achieve through the coaching engagement. The EXACT model helps you support them in identifying objectives for their own growth and learning.