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One of the key principles of coaching is ‘solution focus’. In order to get somewhere it is essential to know where you are going, as Lewis Carroll identified in Alice in Wonderland:

Alice: Would you tell me, please, which way I ought to go from here?

Cat: That depends a good deal on where you want to get to.

Alice: I don’t much care where.


Cover of Best Practice in Performance Coaching


The coachee needs a clear understanding of what he or she wants to achieve. The EXACT model helps you help them identify objectives for their growth and learning.