You would interview or survey several students to find out their:
Goals: The main things they want to accomplish, related to the problem you’re trying to solve
Frustrations: Aspects of the current situation that are causing them pain or annoyance
Activities: Tasks they have to accomplish, or events they have to react to
Demographics: Facts such as age, location, income, and ethnicity
When you’re designing, personas help you think of the features a group will need and care about, and how to best address them.
survey construction for improving user experience
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