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  • PENG LI thinks this is interesting:

  • Kickoff meeting
  • Literature review
  • Product/prototype and competitive audits
  • Stakeholder interviews
  • Subject matter expert (SME) interviews
  • User and customer interviews
  • User observation/ethnographic field studies

    • From

    Cover of About Face: The Essentials of Interaction Design, 4th Edition

    Note

    It is not suitable for current on-line product model, it might be more agile, make mistake quick but fix it by feedback fast.

    • iterable,
      -gray test,
    • yellow/green deployment,
    • feedback collection online
    • response/fix in next sprint weekly
    • make mistake but quick fix

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    http://www.safaribooksonline.com/a/about-face-the/2772424/