getting your audience (preferably stakeholders and others with user/consumer knowledge) to articulate what the persona is seeing, saying, doing, hearing, and thinking.
- 7. Personas: Find the Best Way to Put Your Team—or Your Client—in Your Users’ Shoes
- from A Project Guide to UX Design: For user experience designers in the field or in the making, Second Edition
- Publisher: New Riders
- Released: March 2012