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10.1 Plan Communications Management

Plan Communications Management is the process of developing an appropriate approach and plan for project communications based on stakeholder's information needs and requirements, and available organizational assets. The key benefit of this process is that it identifies and documents the approach to communicate most effectively and efficiently with stakeholders. The inputs, tools and techniques, and outputs of this process are depicted in Figure 10-2. Figure 10-3 depicts the data flow diagram of the Plan Communications Management process.



Cover of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition


What messages need to be conveyed during your project life cycle, to whom, and at what intervals? What is the best way to communicate with global team members? All of these questions need to be answered to ensure that team members and others in the organization stay informed and that miscommunication is minimized.