Reporting Bugs
As with any piece of software, IDA has been known to contain an occasional bug, so what can you expect from Hex-Rays if you think you have found a bug in IDA itself? First, Hex-Rays has one of the most responsive support systems you can will ever deal with. Second, don’t be surprised if you hear back from Ilfak himself within a day of submitting a support request.
Two methods are available for submitting bug reports. You can send email to support@hex-rays.com, or if you prefer not to use email, you may post to the Bug Reports forum on the Hex-Rays bulletin boards. In either case, you should both verify that you can reproduce your bug and be prepared to provide Hex-Rays with a copy of the database file involved with the problem. Recall ...
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