Cover image for Take Control of Troubleshooting Your Mac, 2nd Edition

Book description

We may love our Macs, but they can still suffer from significant problems. In the second edition of this essential guide from best-selling author Joe Kissell, you'll learn 17 basic troubleshooting procedures and how to solve 15 common problems, along with an easy-to-follow way to troubleshoot novel problems. Whether your Mac won't turn on, experiences kernel panics repeatedly, or won't print or connect to the Internet, this book has the calm, friendly advice you need to find a solution.

This ebook contains a lot of information for $10. Seriously, I thought it would be much lighter than it was. It's actually pretty much indispensable. Well done, Joe Kissell and Take Control, I say. —Mark Webster in his mac.nz book review

Table of Contents

  1. Read Me First
    1. Updates and More
    2. Basics
    3. What’s New in Version 2.2
    4. What Was New in Version 2.1
  2. Introduction: Don’t Panic!
  3. Troubleshooting Quick Start
  4. Prevent Problems
    1. Use a Surge Protector or UPS
    2. Back Up Your Mac Regularly
    3. Keep Your Software Up to Date
  5. Prepare for an Emergency
    1. Acquire a Secondary Startup Volume
    2. Get a Disk-Repair Utility
    3. Set Up Another User Account
    4. Consider Purchasing AppleCare
    5. Think about an Insurance Policy
    6. Find Extra Help
    7. Have an Accessible Copy of This Book
  6. Learn Basic Troubleshooting Procedures
    1. Restart Your Mac
    2. Force-Quit an Application
    3. Start Up from Another Volume
    4. Run Disk-Repair Utilities
    5. Erase and Restore from Backup
    6. Repair Permissions
    7. Start Up in Safe Mode
    8. Turn Off Login Items
    9. Check Preference Files
    10. Reset PMU, SMU, SMC, NVRAM, or PRAM
    11. Use Activity Monitor
    12. Check Free Disk Space
    13. Check Log Files
    14. Clear Caches
    15. Check Your RAM
    16. Test for Reproducibility
    17. Get System Information
  7. Solve Common Problems
    1. Your Computer Won’t Turn On
    2. Your Computer Keeps Turning Itself Off
    3. You Experience Repeated Kernel Panics
    4. Your Mac Is Abnormally Slow
    5. You Can’t Empty the Trash
    6. An Application Grinds to a Halt
    7. An Application Crashes
    8. The Keyboard or Mouse Doesn’t Work
    9. You Lose Your Internet Connection
    10. Printing Doesn’t Work
    11. Spotlight Searches Fail
    12. Keychain (Seemingly) Forgets Passwords
    13. Apple Mail Fails to Connect
    14. Time Machine Misbehaves
    15. A Volume Won’t Unmount
  8. Troubleshoot Novel Problems
    1. Try the Standard Quick Fixes
    2. Ask the Right Questions
    3. Ask the Vendor for Help
    4. Check Mac Troubleshooting Sites
    5. Use Your Favorite Search Engine
    6. Contact a Professional
  9. Learn More
    1. Ebooks
    2. Printed Books
  10. About This Book
    1. Ebook Extras
    2. About the Author
    3. Shameless Plug
    4. About the Publisher
  11. Copyright and Fine Print
  12. Featured Titles