Chapter 12. Troubleshooting and FAQ
OpenSSH and Tectia are complex products. When a problem occurs, your plan of action should be, in order:
Run the client and server in debug mode.
Consult archives of questions and answers to see if anyone else has encountered and solved this problem.
Seek help.
Many people jump immediately to Step 3, posting questions in public forums and waiting hours or days for a reply, when a simple ssh -v or FAQ can clarify the problem in moments. Be a smart and efficient technologist, and use your available resources before seeking help from the community. (Although the SSH community is eager to help if you’ve done your homework.)
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