Chapter 2. Credibility, or Why Should I Insist on Being Convinced?
As software engineers, we all have our opinions about what works and what does not (or not so well), and we share stories of practice and experience that are eventually distilled into cultural knowledge and received wisdom. The trouble is that “what everyone knows” is often wrong, and although we are continually collecting information, we may not be assessing and integrating that information critically, or even giving ourselves the wherewithal to do so.
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