iPod & iTunes: The Missing Manual, Fourth Edition

Music Store Billing

The iTunes Music store keeps track of what you buy and when you buy it. If you think your credit card was wrongly charged for something, or if you suspect that one of the kids knows your password and is sneaking in some forbidden downloads before you get home from work, you can contact the store or check your account’s purchase history page to see what’s been downloaded in your name.

The Customer Service Page

If you have general questions about using the iTunes Music Store, have a problem with your bill, or want to submit a specific query or comment, the online Customer Service center awaits. To get there, connect to the Internet and then choose Help → Music Store Customer Service.

Click the link that best describes what you want to learn or complain about. For billing or credit card issues, click Purchase Information.

Note

The iTunes Music Store sends out invoices by email, but they don’t come right after you buy a song. You usually get an invoice that groups together all the songs you purchased within a 12-hour period, or for every $20 worth of tunes that you buy.

GEM IN THE ROUGHBack Up Only What Needs Backing Up

They say that backing up is hard to do—but mainly, it’s hard to remember what you’ve already backed up and what still needs attention.

Here, however, is a sneaky trick that makes iTunes help you make backups of all the songs you’ve bought or ripped since the last time you backed up your iTunes Music folder. This means you won’t have to burn the whole darn ...