Dreamweaver CS6: The Missing Manual

Getting Help from Adobe

You can also get up-to-date and personalized support from Adobe, ranging from technical notes available on Adobe’s site to pay-as-you-ask support plans.

Adobe’s Dreamweaver Website

The Dreamweaver support page (www.adobe.com/support/dreamweaver, also available at Help→Dreamweaver Support Center) is command central for finding help from Adobe. Here you can search the vast database of technical notes (short articles on specific problems) that just may hold the answer you seek, find basic tutorials on getting started with Dreamweaver, see a list of top Dreamweaver issues (and their answers), and review a list of the most recent Dreamweaver technical notes.

You can also click the Contact Support link (in the right-hand navigation bar) to go to a page listing common setup problems and their solutions, as well as phone numbers you can call for product help, installation help, and software activation help.

Paid Support

If you have deep pockets, you can tap into three levels of personalized, fee-based support from Adobe, ranging from $175 for five “incidents” to the whole-hog luxury of the Gold Support program (for pricing on this option, Adobe tells you to “contact your Adobe reseller”—watch out!). For more information on these programs, go to www.adobe.com/support/programs/creativesuite. Each program has its own phone number, so determine the type of support (from Bronze to Gold) you need.

Adobe used to let you buy a single “incident” to answer one nagging problem, but ...