

Today's IT arena is more dynamic than ever before, and IT managers and developers are constantly challenged to deliver more powerful, flexible and efficient systems and processes to keep pace with evolving business requirements and regulations. Savvy managers and developers rely on the Information Technology Infrastructure Library (ITIL) to help them design and implement best practices and procedures for building world-class IT systems and supporting superlative service.
Safari Books Online is the only online library vendor licensed to provide the full
set of ITIL Version 3 core books and all of the newest supplemental volumes.
And, Safari Books Online offers the complete suite of ITIL Version 3 titles in
one convenient, fully searchable, easy-to-use digital library where all of the
information you need is available at your fingertips—anytime, anywhere.
What is the Information Technology Infrastructure Library?
Written by the UK Office of Government Commerce and published by The Stationery Office, the ITIL collection has been used by IT professionals for more than 20 years and is considered the authoritative body of work focusing on exceptional and innovative technology solutions and services. For many IT experts there is no substitute for the methodologies covered in the five core titles and the training guides in the supplemental books.
Version 3, published in 2007, has been completely overhauled to reflect today's
trends toward innovation and best-in-class service with a life-cycle approach
to service management & emphasis on IT business integration.
The five
core titles are:

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Safari Basic Tech Library
Features books from the sources today's technology professionals depend upon the
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Provides subscribers with all of the Safari Books Online business-related titles, as well
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experts, in addition to Rough Cuts and Short Cuts and whole chapter downloads.
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Allows subscribers to search the Safari Books Online library for information and
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and chapter downloads.
Benefits of a subscription to Safari Books Online
manuscripts of books as they're being written and edited prior to publication—available exclusively from Safari Books Online.
Online ITIL? Safari Books Online is the only digital library authorized to distribute all thirteen of the official ITIL Version 3 titles. Included in the library are the five Key Element Guides which correspond to the five core publications as well as these three supplemental books:
- The Official Introduction to the Service Lifecycle
- Passing Your ITIL
Foundation Exam - Building a Service Management (ITIL-Based) Department
With Safari Books Online it's easy to:
- Search for a specific subject and see all relevant pages and chapters.
- Bookmark or highlight and annotate content while reading online.
- Save search results in folders you can share
with others.
Put Safari Books Online to the test. You will immediately recognize the value of a Safari Books Online subscription.
—Sharon Golan, Senior Engineering Manager- Global R&D training
"Our developers and engineersfind Safari Books Online to be an irreplaceable component of their work processes. The library contains current and even unpublished information relevant to our core technology and having it available anytime, anywhere is a huge advantage. With Safari Books Online we have the potential to bring all of our technical community together in a more collaborative way. They can build shared folders around a project or email books, excerpts from books, and notes to each other, essentially sharing information while learning what others in the community know. For all of the technology and learning junkies at our company, access to this kind of critical information and the ability to collaborate around it is fantastic."
—Juli Rochon, Director- Nuance University

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