Today’s IT arena is more dynamic than ever before, and IT managers and developers are constantly challenged to deliver more powerful, flexible and efficient systems and processes to keep pace with evolving business requirements and regulations. Savvy managers and developers rely on the Information Technology Infrastructure Library (ITIL) to help them design and implement best practices and procedures for building world-class IT systems and supporting superlative service.

Now, Safari Books Online offers the complete suite of the latest ITIL (Version 3) titles in one convenient, fully searchable, easy-to-use electronic library. Safari is the only online library vendor licensed to provide the full set of ITIL Version 3 core books and all of the newest supplemental volumes.

What is the Information Technology Infrastructure Library?
Written by the UK Office of Government Commerce and published by The Stationery
Office, the ITIL core collection of titles has been used by IT professionals for more than 20 years and is considered the authoritative body of work focusing on exceptional and innovative technology solutions and services. For many IT experts there is no substitute for the methodologies covered in the five core titles. To find out more about the ITIL online, contact your Safari sales representative.

Safari Books Online distributes fully searchable collections of books, articles, certification study guides and instructional videos from the most respected and well-known technology and business publishers. And, only Safari offers Rough Cuts, giving subscribers access to new books as they’re being written and edited before publication.

Why ITIL Version 3?
Version 3, published in 2007, has been completely refreshed to reflect today’s trends toward innovation and best-in-class service. The five core titles are:

Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement

Safari’s ITIL collection is the only online source that also includes five Key Element Guides that correspond to the five core publications as well as these three supplemental books:
The Official Introduction to the Service Lifecycle
Passing Your ITIL Foundation Exam
Building a Service Management (ITIL-Based) Department

Why Safari Books Online?
Safari Books Online is the only digital library authorized to distribute all thirteen of the official ITIL Version 3 titles. Safari provides this content within its powerful, user-friendly, intuitively searchable environment.

With Safari it’s easy to:
Search for a specific topic and see the pages or chapters relevant to that topic
Highlight and annotate content online
Save and bookmark searches and content

With Safari, your subscription to this valuable resource is affordable and convenient. For more information, contact your Safari sales representative or call 888-619-1684.

Safari Books Online safaribooksonline.com

Safari Books Online, LLC is a joint venture between O’Reilly Media, Inc., and Pearson Technology Group. Headquartered in Sebastopol, California, Safari has offices around the country. To find out more about Safari, visit us online. Copyright © 2008 Safari Books Online. All rights reserved.