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What customers are saying about us
Keith Spurr"Safari Books Online is the best technical learning resource
on the internet. The new Flash iteration of its user interface is sophisticated in scope, generous in features, efficient in performance and, after only a little exploring, simple to use.
There's every technical publication O'Reilly ever put out available on Safari Books Online, plus a host of other
respected technical learning publishers. Unless you're a Nobel Prize winning professor of Astrophysics or an Albert Einstein clone, there is a wealth of the best books on the subject by every expert in most any technical or design based professional skill you care to name, and enough of them to keep you busy for years. As well as being the best web-based learning tool I've ever seen, the subscription rates are very reasonable. Eleven out of ten."

Keith Spurr, Actionscript 3 and Flash Developer 
 
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Satisfied Safari Books Online Users Comment on Release 6.0

"I *LOVE* your new interface - only discovered the site last month;
      already an essential every day visit, now even better!"  

"Safari Books Online: It is official...version 6.0 is live!  I found it brilliant!!!"
 
"Thanks for the new UI @safaribooks. Finally!"
 
"New Safari Books Online interface is spectacular!"
 
"New Safari Books Online interface is incredible."

"Bravo on the new interface. Lovin' it." 
 
"Love the SafariBooksOnline Interface!"

"The new look is great. Much easier to use and navigate. I especially like the new way of adding and removing bookmarks."
 
"First of all let me tell you that I love the service, especially the ability to mark, and tag things in the books that I am reading."
Thorsten Biegner

 
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Quotes from Tim O’Reilly & John Isley on Release 6.0

"Safari Books Online 6.0 is a whole new experience for readers. The collaboration and customization features really leverage the power of Safari Books Online's online platform," said Tim O'Reilly, Founder and CEO of O'Reilly Media. "Custom Summary is a killer feature. I can create my own annotated compilation of information from any source in Safari Books Online, and build a personalized reference as I research a topic. That's incredibly useful."
Tim O’Reilly, Founder and CEO O'Reilly Media

"We think the new Safari Books Online interface is a real win for customers. It features the latest web technologies to help users access, organize, and share information more quickly and easily. "
John Isley, Executive Vice President Global
Strategy Publishing & CEO Pearson Technology Group - www.Pearsoned.com

 

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Antonio"Safari Books is ideal when used as a reference. You have access to thousands of books from major publishers, so virtually any search will lead you to a few relevant volumes dealing with the subject you're looking for. It's also great for keeping up to date with technology, thanks to "Rough Cuts" which are books that haven't been completed yet. It's an extremely valuable service and I would recommend it to anyone in a heartbeat."
Antonio, Software Engineer and Technical Evangelist  
 

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"The Safari Books Online library contains current and even unpublished information relevant to our core products. The information in the Safari Books Online library is always readily available everywhere and having access to it gives us an advantage. With Safari Books Online we have the potential to
bring all of our technical community together in a more collaborative way.

They can email books, excerpts from books, and notes to each other, essentially sharing information while learning what others in the community know. For all of the technology and learning junkies at our company, the gathering of information, and being able to collaborate is a huge benefit."

Manager, Global Distance Learning

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Kenneth HagenTalking about m.safaribooksonline.com:
"That is very cool what you've done for blackberry users and other mobile users to be able to use their Safari accounts. I have been trying to get into something like this for a while so I don't waste my time while I'm standing in line or something.
I need to keep studying and this will help me a lot. The variety and ease of looking up books has really improved my study habits."

Kenneth Hagen, IT Professional

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"Thank you guys so much for the mobile interface. Using the full interface from my G1 was painful. The mobile interface makes it much more usable & is how I'll be reading the bulk of the Safari online books."
Colin Turner, President - urbTek LLC 

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John VivianoDiscussing m.safaribooksonline.com. "I've used it a bit on my Storm and iPod Touch. It works great, and has a number of innovative features that make it easy to use. The mobile-friendly designation is legit -- the books are very easy to read on a small format device. The prospect of having the entire Safari library on my mobile device is really pretty amazing."
John Viviano, Partner @ InterCorp, Inc. 

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"As luck would have it, I was able to speak with the same person who had set-up my account. She was very courteous, professional, and helpful. She resolved my initial problem (which was nothing more than "user error") and helped me with another issue as well. Very satisfied with the timeliness and quality of the assistance I received."
Safari Books Online Subscriber at Sun Microsystems Inc.  

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Talking about the customer service chat feature: “Perfect. Very useful and informative. Answered all my questions so that I could decide on what package to choose. I will be recommending Safari to other colleagues and I will be using the online customer service for other questions I will have in the future, as it is easy to use."
Safari Books Online Subscriber, UK 

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"I took out a personal subscription when Safari was first launched, but it
was so useful that the company decided to pay for a workgroup subscription for the whole team. For both developers and sys admins the full library subscription is invaluable: no more running out of bookshelves in the office, and no more buying a reference book only to see it become obsolete a month later.
We also love the ability to browse into areas where we could never have justified a hard-copy purchase, and have thereby found some nuggets of information that have proved very useful. The video section also often provides a nice quick introduction to topics which one can explore in more depth in the books. Highly recommended."

Senior Developer, UK 

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Tom Johnson"I was digging into some SharePoint books on Safari online tonight, and I noticed something incredibly cool. While I’m reading a page of a book, there’s a section at the bottom called 'Additional Reading'. Based on keyword/topic matches, it pulls similar content from other chapters of other books in the Safari library. It’s not just showing me related books for my topic, but is showing me related chapters from other books. I ended up not just reading one book, but reading similar chapters of about 5 different books tonight. This integration breaks down the silos between books and seems to create one seamless library of information. All I can say is, this is totally awesome."
Tom Johnson, Senior Technical Writer 

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Rachel Hirsch"I have no words to describe my satisfaction with your outstanding service, the very best I've ever encountered with any online company. And as a photographer, I've met many on the net. If every company would behave like you, we would have a better and nicer world... Thank you so very much and don't ever change!"
Rachel Hirsch, Freelance Photographer

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Johnathan P. Reale 
"I'm very happy with how the whole customer service online chat feature worked, just the sort of quality I'd expect from such a reputable outfit. Well done, and thank you!"

Johnathan P. Reale 

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"I have been a user of Safari for over 5 years migrating gradually from Small Bookshelf to the Max one. Just recently I have decided to switch to Safari Library. I have immediately started using the new service. Experience of moving from bookshelf to the library is like being taken from a small petshop
to the heart of safari in Kenya. Coupled with your powerful search engine it's really knowledge at the fingertips."

Jacek Szczepanski, Development Team Manager

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Julio Saenz
"Just to let you know I think the iPhone app is a great idea!!!! I have been a customer for long time and I'm so satisfied with the great new services you have been developing."

Julio Saenz, Instructor Sr.

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"If everyone was as good as this then you might have some competition. Safari simply rocks. Keep up the great work"
Senior Software Engineer

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Brian Peiris"What a surprise! [talking about the full book download feature that Safari recently launched] I never expected such a forward-thinking move. Having to individually download chapters reminded me so much of the archaic DRM that most other organizations relish to press upon their customers. Thanks, once again, for pushing the boundary."
Brian Peiris, Software Developer

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Bryan Ierardi"I used the service for a few months last year and absolutely loved it (and am eager to be a subscriber again soon). I was able to randomly walk around and look inside books that I would have never picked up in a bookstore otherwise… and there’s something to be learned in every instance of reading. And yes, the cost savings is nice too. I’ll have to say, though, that it will never fully replace the printed book for me. I spend so much time in front of the computer, that having a thick reference book to rapidly thumb through away from the monitor is a welcome break. Well, that and the fact that I’m a book collector, too. Ha!"
Bryan Ierardi, Web Developer

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Chad St. Clair"I am completely impressed by the content and useability of the Safari Books website. It allows me to search on relevant and current topics in business and IT. I love the ability to read all or parts of the top IT and Business books out there, and all from my laptop and at the same cost as one book would be from the bookstore."
Chad St. Clair, Project Manager

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"Excellent resource … very current content with speedy research tools."
Michael Gentile, Industry & Technology Advisor / INSTEC

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"I'm loving using Safari. The prompt and effective customer service makes it one other reason to keep using it and recommending it to others."
Ben Rickles, Consultant, Systems & Network Engineering

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"In a rapidly changing industry that demands up to date knowledge, the Safari Bookshelf is an indispensible asset. Today, web programmers are expected to have an understanding and command of multiple languages and technologies. With immediate access to the breadth of resources that the Safari library provides, anything is within your grasp --on the spot. Not to mention, it is an exciting site if you like to dive in, discover, and try new things out!"
Shari Halter, Web Programmer/Thornton Tomasetti

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"The Safari library is an excellent resource for me. Because I'm not working on Java all year, I can't keep up with everything, like my "All Java" counterparts. So, for a generalist programmer, Safari is an efficient and valuable
educational tool."

Scott Cote, Lead Technical Consultant/Perficient, Inc

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Safari provides "an excellent opportunity to review books before purchasing; it’s an excellent resource for online studies that is cost- efficient."
Barbara Stanfield

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"I just wanted to let you know that I think your new technical videos are a great addition to Safari! Last week, I needed to quickly come up to speed on how to use Adobe Premiere Pro CS3. After watching Chad Perkin's Essential Training videos, I was able to learn all that I needed in one afternoon. Watching someone do something, and then having them explain what they're doing as they go along, is a great way to learn... and it's much easier and faster than reading a book. I see myself making extensive use of your video collection in the near future. Great job!!!"
Robert F., Training Specialist / Miami, FL

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"The How Tos are great! In just a few minutes, I found what I had been searching web-based forums for all morning!"
Andrew M. Dick, Software Developer / Los Angeles, CA

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"This is the greatest website of all time...I love the site. On it like 3+ hours/day learning everything from video editing to that rails programming language. It's a geek paradise. The only downside is my newly discovered insomnia."
Safari Subscriber

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"I just wanted to thank you for adding video to the Safari Library. The Safari Library has been a great help to me, both professionally and personally. Now that I have watched a few videos, I look forward to watching more excellent tutorials on subjects that I am interested in. Joining Safari Library has been a great decision and it is definitely worth the price. Keep up the great work."
Systems Administrator, Local Processing Center

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"Just signed up to Safari today. I've been trying to get my company to sign up for it but they are being cheap, I so signed up for a personal account. I am blown away by it. The range of books is excellent. I've just moved in to Reporting Services and wanted to get as much information as I can about Reporting Services, SQL 2005, C# and JavaScript, and you've got everything I need. But the thing I love most so far is the ability to add bookmarks. You've made it so easy to dip in and out of books, marking stuff you want refer back to, it's going to revolutionise the way I learn."
Safari Subscriber, UK

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"The reading layout in safari is getting better and better! I really enjoy the back & forward arrows that wrap the text. Keep it up!"
Safari Corporate Subscriber

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"First, congrats with the excellent and ever improving Safari site. Being a Java web application developer working with a lot of different and changing technologies, during the years it has become my favourite knowledge base for checking out tech stuff."
Software Developer, The Netherlands

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"Thanks for the Library plan - exactly what I have been needing."
National ITS Manager

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"First, let me applaud the introduction of Safari Library. Having to carefully consider whether to add a book to one's bookshelf robbed Safari of its greatest strength, which is the ability to access to a huge volume of content on an as-needed basis. Safari Library is an invaluable tool... Ditto the ability to cut-and-paste content, especially code. Finally, I'll mention that I've found Microsoft's newest ClearType fonts to be extremely useful for onscreen reading. Regards and thanks for a great resource."
Safari Professional Subscriber

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"Just wanted to say what a great new option the safari library is - it is exactly what I wanted, and is great value IMHO."
Safari Professional Subscriber, UK

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"The information is good, especially for beginners, things like XML, Dreamweaver, HTML, PHP, Tiger (Mac OS) videos are very useable for the IT professional."
OpenView Operations Administrator

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"I'm a returning customer to Safari Bookshelf subscriber. Overall, I think your service is excellent. The breadth and quality of your content is very good, and your user interface is excellent. I've been browsing and reading several different books, and find the experience a very good one."
Returning Safari Bookshelf Subscriber

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